This Model Center is a Customer Satisfaction Superstar
What is a Customer Satisfaction Superstar? Our Customer Satisfaction Superstar designation is awarded to company-owned superstores that have been rated as outstanding in sales, service and overall ownership support for the past year. In a company that is focused on meeting high customer expectations at every level, these particular superstores have been identified as overachievers in the area of customer satisfaction by the people who know them best - their customers!
At Palm Harbor, we are committed to customer satisfaction through each stage of the home buying process. Our friendly, knowledgeable housing consultants are ready to answer your questions and help you build, finance and insure your new home. And Palm Harbor's exclusive Gold Key Care program provides factory-trained technicians to make sure that our homeowners are pleased with their new home at their final inspection. Our service continues after you've moved into your new home. This commitment has paid off. Sixty-one percent of the manufactured homes Palm Harbor provides are the result of a customer referral.
Listen to what a few of our satisfied customers have to say about Palm Harbor Homes:
Stronger Than a Texas Tornado
"We bought our Palm Harbor home 6 years ago. The home we purchased was the 'Gotham' and we were one of the first to purchase this triple-wide in this area. I would just like to say that the home is so well built it withstood a SEVERE SHAKING from a TORNADO that hovered over it for about 2 to 3 minutes.
The soundness of the home is a testimony to Palm Harbor construction and durability. We know the tornado hovered over it because wind directions circled the home picking up exterior decks and fencing, tossing them effortlessly in different directions between the front and back of the home.
But our family was SAFE inside. There was no damage to the home itself other than shingles and underpinning. We were worried that after the severe shaking it endured, perhaps one or more of the three sections might have been jolted loose. But after the insurance company inspected everything, the structural content of the home is intact. The photo shows how little damage we received... shingles, fencing. Such little things compared to what could have happened.
Thanks Palm Harbor!"
Bob and Lori, Hill Country Homeowners, TX