From Our Customers
This Model Center is a Customer Satisfaction Superstar
What is a Customer Satisfaction Superstar? Our Customer Satisfaction Superstar designation is awarded to company-owned superstores that have been rated as outstanding in sales, service and overall ownership support for the past year. In a company that is focused on meeting high customer expectations at every level, these particular superstores have been identified as overachievers in the area of customer satisfaction by the people who know them best - their customers!
At Palm Harbor, we are committed to customer satisfaction through each stage of the home buying process. Our friendly, knowledgeable housing consultants are ready to answer your questions and help you build, finance and insure your new home. And Palm Harbor's exclusive Gold Key Care program provides factory-trained technicians to make sure that our homeowners are pleased with their new home at their final inspection. Our service continues after you've moved into your new home. This commitment has paid off. Sixty-one percent of the manufactured homes Palm Harbor provides are the result of a customer referral.
Listen to what a few of our satisfied customers have to say about Palm Harbor Homes:
A Note of Thanks
Just a note to say thanks for the lovely bouquet of roses and the wine you gave us at our closing. You were so kind and it made the day really special for us. We have enjoyed working with you this past year. You were always available to answer our questions, always knowledgeable, and we were fortunate that you were there for us to help us own our new Palm Harbor home.
In other words, you are pretty awesome! Again, thank you for all you and Palm Harbor Homes in Austin, Texas have done for us."
The Henleys, Austin, TX
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