Our commitment to complete customer satisfaction is evident through each stage of the home buying process. Our model centers provide friendly, knowledgeable housing consultants ready to answer your questions and help you build, finance and insure your new home. And Palm Harbor's exclusive Gold Key Care program provides factory-trained technicians to make sure that our homeowners are 100% pleased with their new home at their final inspection. Our service continues after you've moved into your new home. We provide a 5 year warranty standard on every new home we sell. This commitment has paid off. Sixty-one percent of the homes Palm Harbor provides are the result of a customer referral. Listen to what a few of our satisfied customers have to say about Palm Harbor Homes:
From Our Customers |
18200 S. IH-35 Buda, TX 78610 (888) 466-3768 - toll free (512) 295-7803 - phone |
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This Model Center is a Customer Satisfaction Superstar
What is a Customer Satisfaction Superstar? Our Customer Satisfaction Superstar designation is awarded to company-owned superstores that have been rated as outstanding in sales, service and overall ownership support for the past year. In a company that is focused on meeting high customer expectations at every level, these particular superstores have been identified as overachievers in the area of customer satisfaction by the people who know them best - their customers!
Stronger Than a Texas Tornado
"We bought our Palm Harbor home 6 years ago. The home we purchased was the 'Gotham' and we were one of the first to purchase this triple-wide in this area. I would just like to say that the home is so well built it withstood a SEVERE SHAKING from a TORNADO that hovered over it for about 2 to 3 minutes.
The soundness of the home is a testimony to Palm Harbor construction and durability. We know the tornado hovered over it because wind directions circled the home picking up exterior decks and fencing, tossing them effortlessly in different directions between the front and back of the home.
But our family was SAFE inside. There was no damage to the home itself other than shingles and underpinning. We were worried that after the severe shaking it endured, perhaps one or more of the three sections might have been jolted loose. But after the insurance company inspected everything, the structural content of the home is intact. The photo shows how little damage we received... shingles, fencing. Such little things compared to what could have happened.
Thanks Palm Harbor!"
Bob and Lori, Hill Country Homeowners, TX
We Weathered Hurricane Ike!
"When we returned to our home in Sabine Pass, Texas, after Hurricane Ike, we were happy to see that it has survived the worst that storm had to deliver and lost just 6 shingles. Since we are less than a mile from the Gulf, that was amazing. Unfortunately, my father’s site built home next door was totally gone and most of the other homes in our area, site built or manufactured, were gone or destroyed, also."
The Bloods, Gulf Coast, TX
This is where they shined!
"From the moment we stepped into the Buda sales center they treated us as we were family and handled our cares and dreams with the utmost respect and dignity. Because of past credit problems, we had some pretty difficult obstacles to hurdle. This is where they shined! My home consultant kept her eye on the goal the entire time. Her hard work and perseverance played such a major role in us finally getting a home of our own. It was obvious she sincerely wanted this for us as much as we wanted it for ourselves.
I would recommend Palm Harbor in Buda to ANYONE wanting a positive experience buying a home.
THANK YOU PALM HARBOR!"
The Scober family, Buda, TX
Thank you for all you have done for us!
"We just wanted to say thank you for helping us purchase our new home! The Buda office helped us through the whole process and kept us updated the whole time. The housing consultant was always there to answer our questions and if he didn't know the answer he would point us in the right direction immediately.
We are so excited to be in our FIRST NEW home! We love it so much and we wanted to say thank you for all you have done for us! I will definitely refer anyone who is looking to buy a home in your direction. I can honestly say nothing but good things about the Buda Palm Harbor office.
THANK YOU SO MUCH!"
The Navarros, Buda, TX
I have done nothing but brag...
"I want you to know how pleased we are that we decided to stop by your Buda location. Initially, we were only there to look. Your housing consultant James Epps was so excellent he got us into a doublewide that day! I cannot tell you how pleased we are with the overall experience we had so far. I know if I have any concerns or questions James will answer and solve it all for me. He is so patient and attentive to us. I want you to know how professional your whole staff is. I have done nothing but brag about Palm Harbor in Buda to all of my friends and family.
Thank you so much for all your help and attention you have shown us! WE LOVE THE HOUSE!"
A. Whitehead, Buda, TX
