Palm Harbor Homes, Donna, TX

"We bought our Palm Harbor home 6 years ago. The home we purchased was the 'Gotham' and we were one of the first to purchase this triple-wide in this area. I would just like to say that the home is so well built it withstood a SEVERE SHAKING from a TORNADO that hovered over it for about 2 to 3 minutes.

The soundness of the home is a testimony to Palm Harbor construction and durability. We know the tornado hovered over it because wind directions circled the home picking up exterior decks and fencing, tossing them effortlessly in different directions between the front and back of the home.

But our family was SAFE inside. There was no damage to the home itself other than shingles and underpinning. We were worried that after the severe shaking it endured, perhaps one or more of the three sections might have been jolted loose. But after the insurance company inspected everything, the structural content of the home is intact. The photo shows how little damage we received... shingles, fencing. Such little things compared to what could have happened.

Thanks Palm Harbor!"

"When we returned to our home in Sabine Pass, Texas, after Hurricane Ike, we were happy to see that it has survived the worst that storm had to deliver and lost just 6 shingles. Since we are less than a mile from the Gulf, that was amazing. Unfortunately, my father’s site built home next door was totally gone and most of the other homes in our area, site built or manufactured, were gone or destroyed, also."

"We have been coming to the “Valley” since 1978 on vacations to visit my in-laws who were “Winter Texans”. When it came time for us to retire and go to a warmer climate for the brutal Midwest winters; it was a “no brainer” - the Texas Valley. 

During our annual winter stay in December of 2008, I was told that I could no longer do Iowa winters and that it would be in my best interest to move to a warmer climate. There again, a “no brainer” - the Texas Valley. Having lived all our lives in a house, we knew we wanted something with less maintenance. We decided that a manufactured home might be our answer, as long as we could own our own lot. 

The other dealerships made us feel as if we were trying to buy a “used car” or did not want to wait on us at all. But not Ron or your dealership in Donna, Texas. We were greeted warmly and made to feel welcome. They answered all of our questions (even the dumb ones) and they knew that we could not do anything until we sold our house in Iowa. 

In June we sold our house and called Ron giving him the good news. He knew which home we were interested in and corresponded via email and phone working out the details. We arrived in the valley around July 21 and shortly thereafter, I became ill and was hospitalized. My husband went and talked to Ron, explaining that it was imperative that we get moved in as soon as possible. Ron got on the phone making the calls to make it happen. Within 3 days, the house was skirted, and all the utilities were connected, and your factory had made their adjustments making it possible for us to move in. I would say that Ron went above and beyond our expectations. 

Shortly after the house was set, I received a phone call from Suzanne (not sure of last name), checking to make sure that everything was going properly and if I had any questions and that I should feel free to call her at any time and that she was there to help in a any ways she could. This is a service which when you buy a new house from a realtor, you do not have. 

Having been in our home, for a little over a month now, I can also see the quality throughout. From the cherry cabinets down to the spacious master bath, it is quality workmanship. Words cannot express how good our experience has been with Palm Harbor in Donna, Texas, not to mention how Ron Garcia and his staff made this such a positive for us. I would recommend anyone looking for a new home; take a very long hard look at this Palm Harbor dealership.

Gerry & Jackie"

"July 30, 2008

Dear Palm Harbor Homes:

I just wanted to write you a letter to tell you of our experience with Hurricane Dolly that battered our neighborhood on July 23. Our Palm Harbor stood up extremely well losing only some skirting and roof shingles. Other homes in the areas were not as fortunate. Many homes lost their entire roofs and as a result had extreme water damage

Our electricity and phone service was out for several days. We called Standard Casualty Insurance on Sunday morning to report our damage and on Monday morning the adjuster arrived, took photos and discussed our situation. He called me Tuesday to let me know that everything will be taken care of!

We are truly satisfied with our Palm Harbor and really glad they build such a great home. Standard Casualty Insurance responded so quickly to our needs and helped us through the claims process.

Thank you!

The Mares Family."

"I would like to thank the TEAM at Palm Harbor Homes for such fantastic service. They made this shopping experience one to remember; from the moment we walked in we got the most professional service anyone could ask for. Palm Harbor Homes does indeed hire, and train the finest quality people out there. Thank you Palm Harbor Homes for all that you have done, and thank you for following through on everything you said you would do."