Our commitment to complete customer satisfaction is evident through each stage of the home buying process. Our model centers provide friendly, knowledgeable housing consultants ready to answer your questions and help you build, finance and insure your new home. And Palm Harbor's exclusive Gold Key Care program provides factory-trained technicians to make sure that our homeowners are 100% pleased with their new home at their final inspection. Our service continues after you've moved into your new home. We provide a 5 year warranty standard on every new home we sell. This commitment has paid off. Sixty-one percent of the homes Palm Harbor provides are the result of a customer referral. Listen to what a few of our satisfied customers have to say about Palm Harbor Homes:
From Our Customers |
350 South Valley Dr. Las Cruces, NM 88005 (800) 237-3701 - toll free (575) 523-4300 - phone |
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This Model Center is a Customer Satisfaction Superstar
What is a Customer Satisfaction Superstar? Our Customer Satisfaction Superstar designation is awarded to company-owned superstores that have been rated as outstanding in sales, service and overall ownership support for the past year. In a company that is focused on meeting high customer expectations at every level, these particular superstores have been identified as overachievers in the area of customer satisfaction by the people who know them best - their customers!
Stronger Than a Texas Tornado
"We bought our Palm Harbor home 6 years ago. The home we purchased was the 'Gotham' and we were one of the first to purchase this triple-wide in this area. I would just like to say that the home is so well built it withstood a SEVERE SHAKING from a TORNADO that hovered over it for about 2 to 3 minutes.
The soundness of the home is a testimony to Palm Harbor construction and durability. We know the tornado hovered over it because wind directions circled the home picking up exterior decks and fencing, tossing them effortlessly in different directions between the front and back of the home.
But our family was SAFE inside. There was no damage to the home itself other than shingles and underpinning. We were worried that after the severe shaking it endured, perhaps one or more of the three sections might have been jolted loose. But after the insurance company inspected everything, the structural content of the home is intact. The photo shows how little damage we received... shingles, fencing. Such little things compared to what could have happened.
Thanks Palm Harbor!"
Bob and Lori, Hill Country Homeowners, TX
We Weathered Hurricane Ike!
"When we returned to our home in Sabine Pass, Texas, after Hurricane Ike, we were happy to see that it has survived the worst that storm had to deliver and lost just 6 shingles. Since we are less than a mile from the Gulf, that was amazing. Unfortunately, my father’s site built home next door was totally gone and most of the other homes in our area, site built or manufactured, were gone or destroyed, also."
The Bloods, Gulf Coast, TX
Great Service, Great Home.
"I bought a new house from your model center in Las Cruces. I'm very happy with the house that I bought, and I'm also very happy with the exceptional service that was provided by my sales person. He is what customer service is all about. He was on top of things, called me to update me on progress, called me when I left him a message and worked expeditiously with his contractors in order to get my house up and running. I give him all the credit in my purchase. He made my purchase easy and smooth. I would and will recommend Palm Harbor in Las Cruces to anyone who is looking for a home.
Gil M."
Las Cruces, NM
