Customer Reviews
This Model Center is a Customer Satisfaction Superstar
What is a Customer Satisfaction Superstar? As a Customer Satisfaction Superstar, this company-owned superstore rated outstanding in sales, service and overall customer support for the past year.
Customer reviews are important at Palm Harbor. We are committed to customer satisfaction throughout the home buying process. Our friendly, knowledgeable housing consultants are ready to answer your questions and help you build, finance and insure your new manufactured home. Our customer testimonials are always growing, so check back often.
Click here to tell us your home buying story from Palm Harbor.
September 11, 2019 Marilyn R 5/ 5stars My plans when I moved to Kerr County on property that I owned was to built a barnd-o-minium. However, upon receiving a bid in the amount of $435,000 for that home I knew I had to go to Plan B. After checking out several options, I decided to visit Palm Harbor Homes in San Antonio. There I met Caleb Wesley. My lucky day. Being a widow, I didn't even know what questions to ask. Caleb is knowledgeable and has been so patient with me helping me understand the process and answering my questions. Caleb Wesley is a 10 star associate in my book. Thank you, Caleb, for smoothing the way for the purchase of my home. Source: ReviewPush July 29, 2019 Patrick H 5/ 5stars It has been one full year since my wife and I have been in our new Palm Harbor home (Urban Homestead III) and we love this home. From the first time we came in to your San Antonio location and met our salesperson, Shawn Campbell(who was phenomenal through the whole process) and the manger Cliff Weeks. We have some issues arise during the time we were selling our property in order for us to buy a new home. Both Shawn and Cliff were great during this time - never giving up on us and Shawn always stayed in contact with us. That being said the service after the sale has been nothing short of phenomenal. The delivery of the house and set up and trim out was done on time(your trim out guy was great). We have had 2 warranty service calls in the first year and all thing repaired to are satisfaction and thats what counts - the SERVICE AFTER THE SALE . We will definitely recommend Palm Harbor homes in San Antonio and Shawn Campbell to anybody considering buying a home. Thank you for the awesome home Source: ReviewPush Responded on July 30, 2019 This is great news! We're so happy to know that you had a good experience. Cliff Palm Harbor Village Management May 23, 2019 Jeanette K 5/ 5stars I'd like to start by saying how impressed I am with your sales representative James Snider. James gave us excellent guidance and knowledge about a wide range of homes we looked at. He didn't rush us and let us take our time and answered all our questions along the way. We love your homes and we're looking forward to finding our dream home. Thank you Palm Harbor- San Antonio and James! Source: ReviewPush April 18, 2019 Karen H 5/ 5stars Just wanted to thank the staff at Palm Harbor Homes in San Antonio. We are nearing the end of our set up and couldn't be happier and more satisfied. Cliff and his staff were always available to answer any question, and I do mean any question we had. The homes are quality and the entire process has exceeded my expectations. Thank you everyone at PH for helping us find our forever home! Source: ReviewPush Responded on April 19, 2019 Thank you Karen, working with folks like you and Bryan make my job a lot of fun. You guys are great people. Thank you so much. Cliff Palm Harbor Village Management April 15, 2019 Joe P 5/ 5stars Curt was very helpful and very attentive to details on what we wanted for our new home! We are in the process of getting our home and Curt is making it easy every step of the way. We highly recommend Palm Harbor manufactured homes in San Antonio, Texas. Source: ReviewPush Responded on April 17, 2019 Thank you very much for taking the time to leave us a review Joe. I will let Curt know you are very happy with him. Cliff Palm Harbor Village Management April 13, 2018 Jimmy S 5/ 5stars After many trips looking at dealers for the perfect manufactured home for my mother, we just about gave up. My wife had seen an ad on face book so we decided to give it one last try. We called and spoke to Mr. James Snider over at the Palm Harbor Homes San Antonio - HWY 90 location To my surprise, he could actually answer my questions and concerns!! We scheduled an appointment about 4 days later and when we got there, James actually opened the front door for us! Who would have guessed, a sales guy with integrity. We sat down in his office, and he took the time to educate us on Palm Harbor's differences from the other places we had been shopping at, and could even break down financing numbers so we knew what we could get. Unfortunately I had a recent foreclosure and couldn't do anything at the time. But I have to say, if your looking for the right place to go, and don't want the run around, give James a call and tell him Jimmy referred you! I will be back as soon as this foreclosure clears up! Source: ReviewPush April 4, 2018 Karson K 5/ 5stars I recently visited Palm Harbor and was greeted by James Snider! I like that he listened to my wishes and showed me everything that was on my list. Your homes are great quality and look forward to doing business with you. Thank you again James! Palm Harbor, you're very lucky to have such a knowledgeable sales agent on your team. Source: ReviewPush Responded on April 4, 2018 Thank you Mr. Kite. Palm Harbor Village Management April 4, 2018 Jeannette K 5/ 5stars I'd like to start by saying how impressed I am with your sales representative James Snider. James gave us excellent guidance and knowledge about a wide range of homes we looked at. He didn't rush us and let us take our time and answered all our questions along the way. We love your homes and we're looking forward to finding our dream home. Thank you Palm Harbor and James! Source: ReviewPush Responded on April 4, 2018 Thank you for taking the time to leave a review, we look forward to finding the perfect home for you. Cliff Palm Harbor Village Management December 13, 2017 Kevin S 5/ 5stars We had a great experience buying our home thru Palm Harbor. Shawn Cunningham was our salesman, and even though he was just starting he did an awesome job.Thanks again Source: ReviewPush Responded on December 13, 2017 Thank you Mr. Swanson. I will let the little fella know you are happy with him. Palm Harbor Village Management December 9, 2017 Candido S 5/ 5stars Kevin was an excellent Rep,,very knowledgeable, extremely courteous, and in my opinion, a fantastic salesman. Give this man a raise !!! Source: ReviewPush Responded on April 4, 2018 Thank you sir. Cliff Palm Harbor Village Management November 3, 2017 Steven K 5/ 5stars I worked with Chad Campbell and the Team at Palm Harbor in San Antonio at 2615 SW Loop 410 to find a home. Chad was great every step of the way. He was honest, fair and treated us with integrity. Customers service as spot on and he made the process an easy one. We're happy to give him and the team a great customer review! Source: ReviewPush September 29, 2017 Sylvia G 5/ 5stars We purchased our Urban Homestead manufactured home from Palm Harbor Homes -- 2615 SW Loop 410 @ HWY 90 in San Antonio, Texas and moved in early June 2017. We didn't board up our home before we left for Hurricane Harvey, so we were worried. But if you saw our house when we got back, you wouldn't even know we had gone thru a Category 4 hurricane unless you looked outside. The wind being as strong as it was, it still didn't do any damage to our home. We are happy to give our customer review that we not even a shingle from the roof was damaged. We were really impressed by the way our Palm Harbor home reacted to this storm. Thank you to Frank and Palm harbor for selling us such a great home. Our strong Palm Harbor home is well worth the money we spent! Source: ReviewPush March 25, 2017 Juanita D 5/ 5stars Kevin at Palm Harbor in Tyler is a very knowledgeable salesman. He went through the process from start to finish of purchasing a home and the financial aspect. He answered all my questions and when he showed me the homes that fit in my price range he knew from the look on my face what home drew me in.It is a pleasure to speak and work with an individual that cares about the company and his clients well being. That honesty and integrity comes through the first moment you meet him. Thank you Source: ReviewPush Responded on March 26, 2017 Thank you. We are happy to hear that your experience was good with Kevin. Palm Harbor Village Management March 23, 2017 Dolores 5/ 5stars I had a great experience at Palm Harbor. When I was dissatisfied with something, it was easily remedied. I was made to feel comfortable and would recommend friends to this location. Source: ReviewPush Responded on March 23, 2017 Thank you Dolores! Kevin and I have enjoyed working with you very much. Palm Harbor Village Management March 13, 2017 John C 5/ 5stars Great Job! Everything was setup 2 weeks ahead of schedule and was handled very professionally. Kevin Poucil was our salesman. Source: ReviewPush Responded on March 13, 2017 Thank you Mr. Coyle, it was a pleasure working with you and your father. Palm Harbor Village Management March 9, 2017 Miguel r 5/ 5stars Very pleased with the customer service my family and I received. Cliff the GM is an all around great guy willing to go the extra mile to help you. Was very content with him and how he handled everything. Source: ReviewPush Responded on March 10, 2017 Thank you Miguel, for the review. We will continue to strive to meet and exceed all of your expectations. Your new home will be there before you know it! Palm Harbor Village Management March 2, 2017 Andrew M 5/ 5stars very professional Source: ReviewPush Responded on March 3, 2017 Thank you for your review, We do our best to make this a great experience for the folks that visit our Palm Harbor model center here on Loop 410 and Hwy 90 in San Antonio. Palm Harbor Village Management
The Home We Wanted... Delivered Fast!
"I write this letter for a special recognition to one of your associates named Harvey Guerra. My wife and I were looking for a specific home to suit our needs. When we presented our needs to Harvey, it seemed to be a little far fetched to be accomplished. Within a weeks time, Harvey contacted us and said “I found your home; it’s exactly what you were looking for… come and see the house.” We immediately went and just the way we described it to him, with all our needs and details, there it was in front of us. We immediately went through all the necessary documentation and were pleased to have our home within a few weeks.
Mr. Guerra’s attitude was outstanding. He went above and beyond the call of duty catering to our every need. I believe we inundated him with questions and concerns and he gladly responded with a sincere and grateful attitude. His professionalism was evident from the beginning to end of our contract. Furthermore, it has been four weeks since our home was delivered and Mr. Guerra still takes the time to call and see if everything is satisfactory and pleasing. Mr. Guerra treated us like family and not just another customer. I would expect that this young man be noted and recognized for his profound professionalism that truly made the difference in me becoming a repeat customer.
Thank you,
R. & M. Garcia"
San Antonio, TX
Gracias from Mr. and Mrs. M
Dear Friends at Palm Harbor - San Antonio,
Thank you! Our sales person was so patient in dealing with elderly customers like us. He is also very kind and very detailed with our entire home buying process. Everyone there at Palm Harbor was very friendly and attentive. The part that we also liked was that we had people who were able to speak Spanish, so we were able to do our entire closing in Spanish!
San Antonio, TX
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